A CRM designed for your sales approach directly transforms your sales performance. It accurately models your process—your steps, your automations, your prioritization rules—without any of your salespeople having to adapt their behavior to a generic tool. CRMs like Salesforce or HubSpot impose their own model. COSMOS WEB builds yours.
Forget the generic five-step process that no one on your team really understands. Your custom CRM accurately maps out your sales pipeline: your business stages, your qualification criteria, your closing probabilities, and your prioritization rules. Every sales rep works in a tool that speaks their language · and that of their manager.
Your contacts, opportunities, communication histories, and business documents are hosted on your infrastructure · in France or elsewhere in Europe · under your exclusive control. No U.S. software vendor has access to them, and there is no risk of data being transferred outside the EU. COSMOS WEB incorporates GDPR compliance right down to the code level: granular access rights, audit logs, and secure deletion upon request. Your business assets belong to you—and that remains true even if you decide to switch to a different tool.
Automatic follow-ups on Day 3, Day 7, and Day 30, depending on the stage of the sales pipeline. Notifications sent to the team as soon as an opportunity changes status. Generate personalized sales proposals with a single click. Contract renewal reminders sent before the expiration date. Your sales reps do what they do best · convince and build customer loyalty. The platform takes care of the rest.
Salesforce Enterprise: starting at €165 per seat per month. HubSpot Sales Pro: €90 per seat per month. Dynamics 365 Sales: starting at €95 per seat per month. A custom CRM from COSMOS WEB: a one-time investment, with no subscription fees tied to your headcount. Hiring a sales rep? No additional licenses required. With 10 sales reps, the difference is significant. With 30, it completely changes your cost structure.
Projected revenue by period, conversion rates by pipeline stage, and individual performance by sales rep and by segment · all centralized on a continuously updated executive dashboard. Automatic alerts for opportunities at risk of falling through the cracks before they're lost. Your decisions are based on real-time data · not on an Excel export consolidated twice a week.
Your custom CRM integrates natively with your website (forms feed directly into the pipeline), your ERP, your invoicing software, and your shared calendar. Every lead generated from your website automatically enters the right sales rep's pipeline · no re-entry, no delays. And as your organization grows, your CRM grows with it: new business modules, new integrations · all without changing platforms or migrating your data.
Are you trying to decide between Salesforce, HubSpot, Pipedrive, and a custom-built CRM? Are you wondering how much development will cost, how the migration of your existing data will work, or how long it will take to go live? Here are the detailed answers to the questions our prospective clients consistently ask before starting their projects.
Salesforce, HubSpot, and Pipedrive impose their data models, preconfigured pipelines, and monthly per-seat subscriptions—you have to adapt your sales processes to the tool. A custom · built COSMOS WEB CRM is designed exactly for the way you sell: your stages, your qualification criteria, your sales terminology—without any compromises imposed by a vendor. The fundamental difference: you own the source code in its entirety. No subscription can be unilaterally increased, no vendor can block your access, and there's no forced migration in the event of an acquisition or price change.
Salesforce Enterprise starts at €165 per seat per month, HubSpot Sales Pro at €90 per seat per month, and Pipedrive at €49 per seat per month—recurring costs that automatically increase with each new hire and with each price adjustment by the vendor. A custom COSMOS WEB CRM represents a one-time investment, with no subscription fees tied to your headcount. Once you have 5 to 6 active sales reps over a two-year period, a custom CRM is generally less expensive in terms of total cost—and you own the tool entirely, with no future pricing dependencies. A detailed quote, including a TCO comparison, is provided free of charge after an initial 30-minute consultation, with no obligation.
Between 8 and 14 weeks for a complete CRM system, depending on the complexity of the pipeline, the number of user roles, and integrations with your existing tools. By way of comparison, the initial setup of a Salesforce Enterprise system in a complex business environment takes between 3 and 6 months—often longer. COSMOS WEB works in consecutive, validated phases: functional scoping, interface mockups approved by you, development, and acceptance testing. There are no scope creep issues at the end of the project. A week-by-week reverse schedule is provided from the start.
Yes, and migration is included in every CRM project. COSMOS WEB handles the export of your contacts, opportunities, communication histories, and notes from your current tool (Salesforce, HubSpot, Pipedrive, Excel file, or other), data cleansing, and their structured import into the new CRM. The migration is validated in pre-production before any switch to production—you verify each dataset before giving the green light. Your sales teams continue to work on the old system during development. The switchover is scheduled during a low-activity period to avoid disrupting your sales cycle.
Your CRM data—contacts, opportunities, communication histories, and sales documents—is hosted on the infrastructure of your choice, in France or elsewhere in Europe, under your exclusive control. No U.S. software vendor has access to it. There is no risk of data transfer outside the EU under the U.S. Cloud Act. COSMOS WEB incorporates GDPR compliance right from the code's design phase: granular access rights management by user role, comprehensive audit logs, and a secure data deletion procedure upon request by a contact (right to erasure). You retain full control over your sales data at all times—and can export all of your data in a standard format at any time.
Yes, on both points. The custom CRM interface is designed to be up and running immediately: each sales representative sees only the features they need, without complex menus or global settings to master. Non-technical users can get up to speed in less than a day. An administrative back office allows your sales manager or CIO to manage users, access rights, and pipeline settings without needing a developer's assistance. A training session on how to get started—for both users and administrators—is included with the delivery.
Yes. COSMOS WEB is developing a well-documented REST API that allows your CRM to communicate in real time with your entire ecosystem: website (contact forms feed directly into the appropriate sales rep's pipeline), ERP, billing software, shared calendars (Google Calendar, Outlook), and team messaging platforms (Slack, Microsoft Teams). Sales opportunities generated from your website are automatically imported into the CRM—no re-entry, no delays, and no risk of human error. Each integration is documented and undergoes acceptance testing before going live.
COSMOS WEB provides post-delivery support and offers maintenance contracts that include: technical oversight, security updates, bug fixes, and a response to critical incidents within 24 business hours. Functional enhancements—such as a new field in the pipeline, a new reporting module, or a new third-party integration—are ordered à la carte, based on a quote, and built on the same solid technical foundation. You never have to start from scratch. We guarantee a single point of contact: the person who designed your CRM is the one who handles maintenance. Not a help desk that has to learn your sales process all over again with every support ticket.
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